As if gig proletarian did n’t have it hard enough already , they now have to be on the lookout for potential phishing scam from malicious doer that pretend to correspond their company .
An in - depth composition bythe Markuppublished this week describes the phishing scams , which the outlet states have affected hundreds of Postmates drivers . The scam typically work like this : defective actor pose an order to be able to talk to the driver , they call the driver pretending to be Postmates employees , and then con the driver into giving up their logins and passwords .
Once the chiseller sign in , they change the payment information on the account and debilitate it . Since Postmates in general deposits drivers ’ earnings on Mondays , scam run to occur on the weekends when driver have the most earnings waiting to be deposited .
Postmates wasacquired by Uberlast December . The delivery service has more than500,000 fleet members .
Meghan Casserly , headland of delivery communication for Uber and Postmates , turn down to tell the Markup how many Postmates driver had been affected by phishing cozenage . Casserly severalize the wall socket that Postmates sends out “ occasional reminders ” about fraudulent activity and works to safeguard driver ’ pay .
“ While incidents like these are not unique to Uber or Postmates , we take all report of fallacious activity very earnestly , ” Casserly stated .
She also state that Postmates has asupport pagethat admit some pretty generic warnings about phishing cozenage . In all honesty , the Sir Frederick Handley Page is titled , “ How can I keep my account safe ? ” While the purpose is in all probability good , it does n’t really do a honest chore of communicating that this is a danger that drivers face now and that they should be cognisant of it .
In gain , Casserly stated that Postmates does have prevention quantity in place , such as two - factor certification and blocking payouts if there is an denotation of put-on . The Markup noted that gadget driver who shared their experience with the scams online have say they were n’t able to recover their steal wage . Casserly tell the outlet that Postmates has a process that allow driver that are verified victims of a scam to request reimbursements .
Yet , she did not tell the electrical outlet how many worker have been able to get their earnings back via this itinerary .
Gizmodo reached out to Postmates and Uber to involve whether the companies had plans to take any additional action to prevent couriers from falling prey to these phishing cozenage in the future tense . We ’ll ensure to update this blog if we discover back .
If you ’re a Postmates driver , how can you avoid getting scammed by wretched mass ? Here are some things you should do it according to Casserly and Postmates’own guidance :
Postmates will never secern you there are mistrustful change to your password or bank account information via phone call . It will always be done through its automatize monitoring systems .
Postmates will never ask you for your account statement login information , including your username , password , or a code texted to your telephone set .
Do not provide login entropy even if the somebody you are speaking to claims to be a Postmates employee .
If you receive a phone call or text requesting your login information , do not provide any of the information request or select any of the links in the text . Contact Postmates immediately so they can look into the incident .
While it ’s significant for gig proletarian to be vigilant and cautious , it ’s also significant for companies to take steps to protect their actor . This means going beyond stating facts or link to generic support pages .
Confidence tricksCrimePostmatesSocial engineeringSpammingUber
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