On Tuesday , Adobe apologized to users of its iOS Lightroom software after a late update result in the lasting excision of some presets and photos . The ship’s company read it ’s issued a fix for the job .
The bug was first flagged byPetaPixelon Thursday after it received complaint from readers about their photos disappear . Numerous testimonial appeared on Adobe ’s feedback meeting place describing the same situation . And Adobe soonconfirmedthat an update publish for Lightroom on iPhone and iPad was nuking unreplaceable photos andpricey professional presetsfor some users .
In a statement , Adobe wrote :
Image: Gizmodo/PxFuel (In-House Art)
Some customers who update to Lightroom 5.4.0 on iPhone and iPad may be missing photos and/or presets . This affected customers using Lightroom Mobile River without a subscription to the Adobe swarm . It also affected Lightroom swarm customers with photos and presets that had not yet synced to the Adobe cloud .
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Installing version 5.4.1 will not restore missing photos or presets for client pretend by the problem insert in 5.4.0 .
Some customers affected by this issue might be able to practice iPhone and iPad backups to reclaim photos and presets .
The caller notice that the loss of users ’ digital property is upsetting and referred anyone with further interrogative sentence to aforumFAQ .
It ’s another monitor that digital goods can and will vanish , back it all up .
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